We always try to give you the best services possible. There may be a times when you feel this has not happened. If you wish to make a complaint please ask reception for a complaints leaflet. Alternatively you can phone, email, see or write to the Practice Manager - Mrs Asma Manir.
Our email address is: M85642.cavendish@nhs.net
You may download the complaint leaflet here: Complaints Leaflet (DOCX, 37KB)
We will acknowledge all written complaints within 3 working days by letter. The Practice will investigate your complaint and endeavour to send you a written response within 30 days.
If you are not satisfied with the outcome you can contact NHS England by email on england.contactus@nhs.net or phone 0300 311 22 33.
Please ask reception for a copy of our complaints policy.